When in doubt about applying discounts, who should you consult?

In situations where there is uncertainty regarding the application of discounts, consulting a manager is essential. Managers have the authority and comprehensive understanding of company policies, including discounts, promotions, and special offers. They are equipped to provide guidance on whether a discount can be applied in a particular scenario and can help ensure compliance with company regulations. This approach not only maintains consistency in service but also protects the restaurant's interests. Additionally, managers can address any exceptions or unique situations effectively, minimizing the chances of errors in transactions. While other servers may have experience or knowledge about common practices, they do not hold the same level of authority or insight into specific company policies that a manager possesses.