What is an appropriate response when a guest is waiting for assistance?

Study for the Denny's Server Training Test. Enhance your skills with flashcards and multiple choice questions. Be ready for your exam!

Letting a guest know that you will be right with them is an important part of providing good customer service. This response acknowledges their presence and need for assistance, helping to reassure them that they have not been forgotten. Guests appreciate being recognized, even if immediate help can't be provided. It demonstrates attentiveness and respect towards their time and situation, fostering a more positive dining experience.

In contrast, other responses do not align with good service practices. Telling a guest to sit down can come across as dismissive or rude, failing to address their need for help. Asking them to leave and return later is uninviting and can damage the relationship between the guest and the establishment. Lastly, ignoring a guest sends a message that their needs are not valued, which could lead to dissatisfaction and a negative impression of the service provided. Overall, promptly acknowledging guests waiting for assistance sets a welcoming tone and encourages a positive dining experience.

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