If a customer asks if there are any other discounts available, what should a server mention first?

Study for the Denny's Server Training Test. Enhance your skills with flashcards and multiple choice questions. Be ready for your exam!

When a customer inquires about available discounts, mentioning the senior discount first is strategic and considerate. Senior discounts cater to a specific demographic that values savings, and these discounts can help enhance customer loyalty among older patrons who may visit frequently.

Typically, establishments like Denny's prioritize this discount to make dining more affordable for seniors, and servers are trained to highlight it because it can lead to a positive experience for this customer segment. By promptly mentioning the senior discount, the server is demonstrating attentiveness to the customer's needs and establishing a friendly rapport.

In this context, while there may be other discounts available, they may not resonate as strongly with the inquiry or may be less universally applicable compared to the senior discount. Additionally, focusing on the senior discount first allows servers to effectively address one of the core aspects of customer service: providing valuable information that meets the customer's immediate interests.

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