Can you serve regular coffee to a guest who requests decaf?

Serving regular coffee to a guest who requests decaf is against the rules because it goes against the principles of providing excellent customer service and meeting the specific needs and preferences of the guest. Guests may choose decaf coffee for various reasons, including health concerns, caffeine sensitivity, or personal preference. Fulfilling their request accurately demonstrates attentiveness and respect for their choices. Providing the wrong type of coffee could lead to potential health issues or dissatisfaction, which is not aligned with the service standards expected at Denny's.

In a service setting, adhering to guest requests is crucial for maintaining trust and satisfaction. Providing regular coffee when decaf is requested undermines the guest's experience and the restaurant's commitment to quality service.